Having been a member for at least 2 years, I am asking that they cancel my membership. In May I had a massage & asked the front desk to suspend the payment for 3 months, June, July & August because I don't go every month & had a few built up. "She" said they would.....well, they did not...then, my credit card expiration date was expired sometime after May, so for the next 2 months they tried to run it for payments since they didn't put the 3 month suspension on it. Those didn't go thru, & no one ever tried to call. So, this week when I had a massage, she took my same card, with the new expiration date, & they charged for the past three months after I told them NOT to, since it was their mistake for not suspending the account for the same time period. Now I have FOUR visits plus they said after 90 days they will charge me ONE more as "part of the cancellation"!! They must have a huge turnover because it is always someone "new", & the schedule "they" have is very limited. These places are a dime a dozen, & I will take my "dime" elsewhere. Badly run business, so you lost another client.
Always been very happy... lots of talented people. Easy to get appointment
I am from New Jersey and came down for a week and decided to pamper myself for a day. I got a facial and massage with a few add on to make it special. Dianna did my facial and she is amazing! Super personable and makes the whole experience wonderful and relaxing. Cheri did my massage and I wish she would come with me to Jersey! The whole day was great and I would highly recommend these two ladies for a relaxing afternoon. Thanks girls!
Highly recommend facials, microdermabration from Natasha. She is amazing. And very knowledgeable. Great results.
I moved from Orlando to Sarasota. I have been a member of Hand & Stone for over 1 year. The staff is friendly and outgoing. I have had several massages and facials in this facility. Dianna is AWESOME!!!!! A+ for helping me with those unwanted brown spots on my face- and getting my face looking youthful again! Those facials are out of this world!
Hand Stone Massage And Facial Spa is a US Beauty Salon based in Sarasota, Florida. Hand Stone Massage And Facial Spa is located at 3800 S Tamiami Trail, Sarasota, FL 34239, USA.
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