Meh fine but not a huge selection or great deals particularly
I have ordered a few time online from Peltz. Very friendly and courteous on the phone while you're ordering. I ordered a pair of sandals which stated, "This item is available for FREE SHIPPING" When I placed the order online, shipping charges were added. I did not complete my online order, instead I called them directly to place the order and ensure no shipping charges were added. When the customer rep placed the order, he also incurred a shipping charge. He told me not to worry, he was contacting "Tech support" and it would be corrected ASAP and I would not be charged shipping costs. I hesitated as I hate the follow up on these matters after the fact. I did not want to wait for the tech dept. to correct before ordering as I needed these sandals for an upcoming vacation. he assured me over and over, no shipping charges would be added. Sandals arrived, shipping was charged. Now, here we go, got to use my lunch hour to call them and tell my story once again and get my credit.Got the same answer as when I ordered the sandals, "Shipping was free so we will contact our Tech Dept. and correct that and you will be refunded the shipping costs. Now, I have to check my bank balance everyday to see if the credit is applied. Second time this has happened.To date, no credit so I will call again on my lunch hour. Guess I can loose a few LBS. not eating lunch again so I can follow up on my credit due. Such a hassle and inconvenience, not to mention 3 lunch hours used to make phone calls to rectify this issue. Not worth my time Peltz, too many other reputable shoe sites and stores to buy from.You just lost another lloyal repeat customer.
I went to the Sarasota Peltz store today with the Sketchers shoes we bought six weeks ago that are falling apart. We paid $80.00 and I had the receipt. The manager of the store was indifferent to my problem. I guess you don't stand by the products that you sell and I find that deplorable. I said I was going to report to the better business bureau and she quickly said "that's why we have lawyers" It was the worst customer service I have ever had and I work in the retail business and deal with people every day. Shame on you
Poor customer service! Staff so unfriendly that, despite having quality products at fair prices, I doubt I'll ever shop here again.
I bought a pair of work shoes that were a bit large on me. The salesman assured me they would fit better as they were worn. I tried them on again outside the store, and realized they were a bit too large. I returned the next day with reciept and the manager said I couldn't exchange them because they had a touch of sand and a little gravel on the soles. That in and of itself would be one thing but the manager definitely had an attitude that said sorry about your luck sounds like a you problem. Pretty rude and short. Won't be back!
Peltz Shoes Sarasota Store is a US Shoe Store based in Sarasota, Florida. Peltz Shoes Sarasota Store is located at 1920 Stickney Point Rd, Sarasota, FL 34231, USA.
Please contact with Peltz Shoes Sarasota Store using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Peltz Shoes Sarasota Store opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Shoe Store in Sarasota