Crooks through and through crooks, tomorrow I am suing them. We have a warranty plan with these crooks. Our air handler started giving us trouble over the last weeks. Over the last two weekends they came out but their clowns can not solve the problem. Last time the tech. stated that the previous tech had put in the wrong fuse. Today AC not working again called them and now they want to charge us $50 for an emergency call. We have warranty, they have been out here several times and can not fix the problem. Time to find a good lawyer.
A/C broke over weekend and was recommended Custom Air by my HOA. Technician "Bruce" wanted to leave before it was fixed and when I told him issue was not fixed and pointed out that there was still problem. He stormed out and shouted, "Why don't you just leave me alone and let me do my job!!" Irony is that if he had done his job properly first time I wouldn't have to point it out. He did stay and fix, but never apologized for his incredible rudeness. All these companies are the same really. I don't see how Custom Air is better and I plan to let our association know that I don't see why they are recommending Custom Air, which is pretty much one of the most expensive companies in town.
These guys know their business. Pure and simple. If you have a problem they an solve it. Reasonable rates. Available in emergencies, do it right the first time, want to keep you business. From fixing compressors that fell of side of house on a Saturday to building a new house. This is an excellent customer centric company. Very highly rated!
Our experience was great! Their quick, courteous service and honesty of their service technician Andy saved us quite a bit of money and ensured us that we made the right decision by calling them. We will definately be using Custom Air & Plumbing in the future!
Our AC simply stopped working last night (Friday.) Immediately sent an email to Custom Air detailing the issue. Dan from Custom Air was there by 11:00 am Saturday and promptly fixed the drainage problem that was causing the intermittent shut off. Highest marks all around for the prompt, friendly, professional service.
Custom Air Plumbing is a US Plumber based in Sarasota, Florida. Custom Air Plumbing is located at 5338 Pinkney Ave, Sarasota, FL 34233, USA.
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